Core features
Everything your business needs to call smarter
Four core tools in one platform — not four separate subscriptions.
AI Voice Agent that sounds human
Handles inbound and outbound calls on its own in the language you pick for each agent — Hindi, Hinglish, Tamil, Bengali, Marathi and more. It qualifies leads, books appointments, answers questions from your knowledge base, and transfers to your team when a human is needed.
- Answers 24/7
- Hindi, English and 8+ Indian languages per agent
- WhatsApp follow-up after every call
- Warm handoff to live agents
Call recording & AI transcription
Every conversation is recorded and stored securely. The AI transcribes it, scores the lead, and delivers a crisp summary to your WhatsApp or email the moment the call ends.
- Automatic recording on every call
- AI-generated summaries
- Lead scoring & qualification
- Privacy-first storage
Outbound campaigns at scale
Upload a contact list, pick an agent and a script, and dial in parallel up to your concurrency limit. Retries, calling-hour windows and DNC checks are built in.
- Parallel dialing campaigns
- CSV import, Google Sheets & API
- Schedule for any time
- Real-time delivery reports
Real-time call analytics
A live dashboard that shows performance while it happens — which agents are on calls, where calls drop, and which hours convert best.
- Live call monitor
- Agent performance tracking
- Peak-hour insights
- CSV / PDF exports
More features
Every tool your calling team needs
Digit-menu IVR
Route callers by keypress to an AI agent, your team or another number, with your own recorded prompts.
SMS inbox + WhatsApp alerts
Two-way SMS threads inside the panel; WhatsApp confirmations, summaries and alerts after every call.
Click to call
Start a call in one click from the dialer, a lead or a contact — from the browser or your own phone.
Workflows
Trigger calls, messages and CRM pushes from lead events, Google Sheets rows or webhooks — no code.
Campaigns with concurrency
Dial contact lists in parallel up to your concurrency limit, with retries and live reports.
10+ Indian languages
Hindi, Hinglish, Tamil, Bengali, Marathi, Gujarati, Kannada, Telugu, Punjabi, English.
Industries
Built for every business in India
Whatever you sell, your customers still pick up the phone. We make every one of those calls count.
E-Commerce & D2C
COD confirmations, delivery updates and cart recovery calls — fully automated.
Healthcare
Appointment reminders and patient follow-ups, in the patient's own language.
Real Estate
The AI calls a lead seconds after they submit a form, while interest is at its peak.
Education & EdTech
Admissions outreach, fee reminders and parent updates without extra headcount.
Finance & NBFC
EMI reminders, KYC verification and loan follow-ups — compliant and auditable.
Logistics & Delivery
Delivery-day updates and rescheduling calls on autopilot.
Hospitality & Travel
Booking confirmations, check-in reminders and post-stay feedback, personalised.
Retail & Manufacturing
Distributor follow-ups and payment collection without a telecalling team.
Comparison
How we stack up
One honest table — no asterisks.
| Feature | Call Setu | Telco A | Telco B | Telco C |
|---|---|---|---|---|
| Voice + SMS + WhatsApp alerts | Native | |||
| AI Voice Agent | Built-in | Add-on | Add-on | |
| AI call summary | Automatic | |||
| Multi-language AI | 10+ languages | Limited | Limited | Limited |
| Starting price | $35.70/mo | Custom | $29.75/mo | Custom |
| Setup time | 15 minutes | 2–3 days | 1–2 days | 3–5 days |
| Mobile-friendly dashboard | Yes | Partial | Partial |
Ready to change how your business communicates?
Join the businesses moving to AI-first calling with Call Setu. No hardware, no IT team.